About Us

About ICOD Global

Who We Are

The firm has offices in South Africa, the Caribbean and the United States. The main office occupies 5000 square feet of office space, fully equipped with conference and training facilities which are outfitted with a modern technological communications system. The day to day administrative functions are managed by a full time administrative support officer.
Established in 2011, ICOD is a global consultancy firm providing services in the following areas: Peace and conflict studies, mediation, restorative practices and restorative justice. Its associated consultants are highly trained in areas including, but not limited to: monitoring and evaluation, leadership development, criminal justice and juvenile justice reform.
The firm is led by the Director Dr. Dianne Williams.

Director's Bio

Dr. Dianne Williams is a Criminologist and Consultant. She has earned a Ph.D., an MBA and an MSc, and has done additional coursework at Harvard University’s Kennedy School of Government, the International Institute for Restorative Practices as well as the National Defense University William J. Perry Center for Hemispheric Defense Studies. She is a Clinically Certified Criminal Justice Specialist, a Certified Sentence Mitigation Specialist in the Division of Counseling of the National Association of Forensic Counselors, a Certified Social and Behavioral Research Investigator and a Certified Mediator. She is a Licensed Trainer of Trainers in Restorative Practices, a Crime Prevention through Community Engagement and a Crime Prevention through Environmental Design specialist. She is a member of the Academy of Criminal Justice Sciences, the American Society of Criminology, Mediators Beyond Borders International (MBBI), and International Ombudsman Association. Williams has numerous publications the most recent of which are:
Williams, D. (2018). Increasing Tribalism and the Quest to get along in Trinidad and Tobago. In Marginality in the Urban Center: Costs and Challenges of Continued Whiteness in the Americas (and Beyond) (Ed. Peary Brug, Zachary Ritter, Kenneth Roth). Palgrave McMillan Publishing
Williams, D. (2018). Increasing Tribalism and the Quest to get along in Trinidad and Tobago. In Marginality in the Urban Center: Costs and Challenges of Continued Whiteness in the Americas (and Beyond) (Ed. Peary Brug, Zachary Ritter, Kenneth Roth). Palgrave McMillan Publishing
Seepersad, R. & D. Williams (2016) Crime and Insecurity in Trinidad and Tobago, Ian Randle Publishers
Williams, D. (2016). An assessment of Trinidad and Tobago as a Fragile State. In Fragile States (Ed. Jonathan Rosen) and Hanna Samir Kassab). Lanham, Maryland: Lexington Books
Williams, D. (2016). Citizen Insecurity in Trinidad and Tobago and the Applicability of the Concept of the Mafia State. In Contemporary Security and Defense Issues in the Caribbean (Ed. Pat Paterson & Walter Earle). William J. Perry Center for Hemispheric Defense Studies National Defense University Press, Washington, D.C
Dr. Williams is the co-author of the 2012 United Nation’s Human Development Report for Trinidad and Tobago and was involved in the U.S. Dept. of State’s, Bureau of International Narcotics and Law Enforcement (INL) Monitoring and Evaluation of Caribbean Basin Security Initiative.

Consultancy Experience

Past Projects

Qualitative Component of USAID-funded Monitoring and Evaluation of Juvenile Justice Reform Project in St. Lucia, St. Kitts/Nevis and Guyana (Team Leader).
UNDP funded/National Drug Council supported research into the role of Women in Crime Hot Spots in Trinidad (Principal Consultant).
2016 UNDP Concept Paper on Juvenile Justice Reform in Trinidad and Tobago (Concept Developer).
Reforming the Juvenile Justice System in Trinidad and Tobago, Using a Restorative Justice Philosophy.
Parenting Skills Train-the-Trainers orkshop for the Tobago House of Assembly to community social workers for roll out to 900 families in 3 months.
Seven Course professional development summer program for 200 school teachers, school counsellors and school safety officers for the Tobago House of Assembly (Principal Consultant).
Evaluations of the INCLE-funded monitoring and evaluation of the Caribbean Basin Security Initiative (CBSI) program for 7 small island states (Project Lead/Technical Advisor)
Training / Psycho-Social evaluation of residents and parents of residents at Male Industrial home for the Trinidad and Tobago government.
Soft skills training and support to both 1st Division and 2nd Division Police officers, Trinidad and Tobago Police Service.
Developed instrument for evaluative and summative processes, and technical lead for curriculum and training, teaching core and life skills methodologies to build capacity for 300 members of 83 police youth clubs in IADB funded CSP project.
Guest Lecturer Restorative Justice Sensitization – Criminal law Department , Faculty of Law University of Indonesia
Facilitator – Organization of American States (OAS) working group on the Drug Problem in the Americas, Trinidad and Tobago
Team Lead: U.S. Dept. of State, Bureau of International Narcotics and Law Enforcement (INL) – Monitoring and evaluation of Caribbean Basin Security Initiative (CBSI) program for seven small island states. Devised and implemented a monitoring system for the INL programs under the CBSI and conducted midterm and summative evaluations of the INCLE-funded programs.
Inter-American Development Bank (IADB) funded Support for the Criminal Justice System in Guyana
An Assessment of the Probation and Social Services Department of the Ministry of Social Protection
Draft Legislation to introduce Restorative Justice to the overarching Legislation of the Commonwealth of Guyana

Past Projects

IADB funded Intervention in the Justice Sector of Guyana.
An Assessment of the Probation and Social Services Department of the Ministry of Social Protection.
To develop and implement a Restorative Justice Program in Guyana.​

Firm's Strategy

Our Mission

To provide unrivaled quality research, management and training consultancy services to individuals, corporate organizations, Non-governmental organizations and public institutions.

Our Core Values

We believe in treating our clients with respect.
We grow through creativity, and innovation.
We integrate honesty, integrity and business ethics into all aspects of our consultancies.

Our Vision

To be the ultimate partner for entities/organizations and individuals whose challenge is to provide solutions and achieve consistent results that surpass worldwide targets.

Our Purpose

To be the leading consultancy firm in the provision of soft skills, behavioral change and conflict prevention training by providing enhanced services and developing relationships.